This Privacy Policy explains how Cloud Matrix IT collects, uses, and protects information when you visit our website at https://cloudmatrixit.com (the "Site"). It also explains your choices regarding that information and how to contact us with questions.
This policy applies only to information collected through our Site. Information we collect from clients in the course of delivering managed IT, cybersecurity, or consulting services is governed by the service agreement between Cloud Matrix IT and the client, not by this policy.
Information We Collect
We only collect information you choose to provide and a limited amount of technical information that's collected automatically when you visit the Site.
Information you provide through forms: When you fill out a contact form, request a consultation, or otherwise reach out to us through the Site, we collect the information you submit. This typically includes your name, business name, email address, phone number, and the contents of your message.
Newsletter subscriptions: If you subscribe to our newsletter, we collect your name, email address, and your communication preferences.
Automatic technical information: When you visit the Site, our servers and analytics tools automatically collect limited technical information, including your IP address, browser type and version, operating system, the pages you view, the date and time of your visit, and referring URLs. We use cookies and similar technologies to remember your preferences, understand how visitors use the Site, and improve performance. We may use third-party analytics services, such as Google Analytics, to help us with this.
How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide the information you request.
- Send newsletters and marketing communications, where you've opted in.
- Understand how visitors use the Site so we can improve it.
- Protect the Site and our visitors against fraud, abuse, and security threats.
- Comply with applicable laws and respond to lawful requests from authorities.
We don't sell your personal information. We don't use information collected through the Site to train artificial intelligence or machine learning models.
How We Protect Your Information
Protecting data is core to what we do. We use a combination of administrative, technical, and physical safeguards to protect the information collected through the Site, including encryption in transit, access controls, monitoring, and staff training. No system is entirely secure, though, and we can't guarantee absolute protection.
Data Retention
We keep the information we collect only as long as needed for the purposes described in this policy, to comply with our legal obligations, or to resolve disputes. When we no longer need the information, we delete or anonymize it.
Your Choices
You have several choices about your information:
- You can unsubscribe from our newsletter or marketing emails at any time by clicking the unsubscribe link in any message we send, or by emailing us at info@cloudmatrixit.com.
- You can ask us to access, correct, or delete personal information you've provided through the Site by emailing info@cloudmatrixit.com. We'll respond within a reasonable timeframe, subject to any legal obligations we have to retain certain information.
- You can control cookies through your browser settings as described above.
Children's Privacy
Our Site isn't directed to children under 16, and we don't knowingly collect personal information from children under 16. If you believe a child has provided us with personal information through the Site, please contact us at info@cloudmatrixit.com and we'll delete it.
Links to Other Websites
Our Site may contain links to third-party websites. We aren't responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any site you visit.
Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we'll update the effective date at the top of this policy and, where appropriate, provide additional notice. Your continued use of the Site after we post a revised policy means you accept the updated terms.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us: