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// EMAIL SECURITY · BRIEFING

Top 10 Email Security Best Practices

Email is your identity. It is how you sign in, pay bills, and reach your clients, which is exactly why attackers want it. Here are the ten habits that keep your inbox from becoming their way in.

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If you run a business, you already know email security is a must-have layer for protecting what you have built. Email is your identity. It is how you sign in to websites, pay bills, access your bank accounts, and communicate with your clients. It is almost as important as your Social Security number given how many services you sign up for with it.

The point is simple: you do not want your email account compromised. There are bad actors who want to snatch your credentials and use them to exploit you for everything they can. We do not use scare tactics or try to spread fear. That is not how we operate. The truth is this is happening every single day.

// 01Why Email Is the Target

A few real numbers are worth digesting. In 2022, roughly 75% of organizations were hit with a successful email attack. About 1 in 99 emails is a phishing attack, and there are an estimated 4,000 phishing attacks every day. In 2021, 78% of businesses experienced an email-based ransomware attack, and 55% of U.S. workers admitted to taking an unnecessary risk that same year. Email is the front door to your business, and attackers know it.

// 02Lock Down the Basics

Start with the controls that block the largest share of attacks for the least effort. These three are non-negotiable for every account in your business.

The foundation: a real filtering solution, strong passwords, and a second factor on every login.

01

Use an Advanced Automated Security Solution

One of the most effective ways to prevent these threats is an advanced automated solution. An email security and filtering solution is ideally a cloud service that scans, filters, and blocks incoming and outgoing email based on sender, recipient, subject, content, attachments, and links. It can also add encryption, authentication, archiving, backup, and recovery for your email data, reducing the risk of a breach while cutting the spam that clogs inboxes and wastes storage.

02

Create More Secure Passwords

You know this, but it bears repeating: simple passwords are not enough. Invest the time in passwords that are unique and hard to guess, with a mix of uppercase and lowercase letters, digits, and symbols, at least 8 characters long, and a different password for every site. That way one stolen login does not cost you all the others. A cloud password manager keeps track of them, just protect it with one very tough but memorable passphrase.

03

Enable Two-Factor Authentication (2FA)

2FA gives your account an extra layer of protection. It is easy to implement and adds a TON of security, because logging in now requires both the password and access to a second method, like your phone. It may feel annoying every time, but it is worth it. Your second factor can be a one-time passcode by email, SMS, or voice, a soft token, an authenticator app, or a push notification.

Email security is not only a technical issue, it is a human one. It is just ONE of many layers professionals put in place to protect your business.

// 03Spot the Traps

Filters catch most threats, but the convincing ones get through. Train yourself and your team to slow down at the three moments attackers count on: the email, the link, and the attachment.

Phishing works because people move fast. These three habits build the pause that stops it.

04

Be Alert for Phishing Emails

Phishing emails are easier to spot when you expect them, so assume they are coming and do not count on every one landing in spam, because they will not. Phishers keep getting better at looking convincing, but the tells are still there: odd or unknown sender addresses, off word choice and tone, spelling errors, strange requests, or sketchy links. They want you to open the email, click the link, and enter your details. The moment you do, they have your credentials.

05

Verify Every Link Before You Click

Check every link before you click. Do you know the domain, and do you trust it? Remember that many legitimate senders use link shorteners and tracking codes that can make a safe link look fishy. When you are not sure, do not click. If an email promises a huge sale at your favorite store, go directly to the store's website instead of clicking the tempting button or image.

06

Be Careful With Attachments

Email attachments can carry harmful malware. Always use anti-malware software to scan attachments before opening them, even when you trust the sender. Do your homework to confirm the file is safe, and if you are not completely sure, do not open it.

// 04Protect the Channel

The last group is about the path your email travels and the people who handle it. Encrypt what is sensitive, stay off untrusted networks, train your filters, and train your people.

Close out the list by securing the channel itself and the team that uses it.

07

Encrypt Your Emails

Email encryption protects your messages while they are sent and stored, so attackers cannot read them. It gives you more control over what you send, making sure only the people you intend can actually read your messages.

08

Stay Away From Public or Open Wi-Fi

Bad actors can use open Wi-Fi networks to capture the information that passes through them, including the usernames and passwords you use to reach your email. When in doubt, tether to your phone and use mobile data, or wait until you are on a trusted, password-protected network before checking email.

09

Flag Emails as Spam

Do not just trash unwanted or phishing emails. Alert your security team and flag them as spam in your inbox. Flagging damages the sender's deliverability and reduces the odds those messages reach your inbox, or anyone else's, again. It also helps your provider learn the mail you do not want.

10

Educate Your Employees

Knowing these tips is a good first step, but real protection takes training. Make email security guidelines a regular part of how your employees work, and revisit them often to keep everyone sharp. It can save you BIG TIME later, when a single compromised employee is the difference between a blocked attempt and a breached network.

Email security is vital for every organization that relies on email, which is all of them. Strong passwords, two-factor authentication, awareness of phishing, encryption, and ongoing employee education work together to keep your accounts and data out of the wrong hands. Be vigilant and proactive and you reduce the risk of a breach while keeping your business running smoothly. Ready to deploy an enterprise-grade email security and filtering solution? Reach out for a chat.

Cloud Matrix IT is a managed IT and technology consulting firm specializing in proactive IT management for small and medium-sized businesses. IT PROTECT is a comprehensive technology strategy and cybersecurity platform that helps your business save time, reduce costs, and stay protected with a fully managed 24/7/365 SOC+ platform led by cybersecurity professionals. Yes, even weekends and holidays.

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