Cloud Matrix IT Blog

IT PROTECT: A Support & Cybersecurity Platform for your Business.

Written by Richard | Jul 11, 2024 10:45:00 AM

If you're a small business, then you're well aware of how reliant it is on technology. What would happen if your technology was no longer working? Worse, what would happen if you no longer controlled your own technology?

This reliance also makes you vulnerable to cyber threats and technical misconfigurations. According to a report by Verizon, 43% of cyberattacks target small businesses, and 60% of these businesses close within six months of a cyberattack. Additionally, a survey by the National Small Business Association revealed that 44% of small businesses have experienced a cyberattack.

These statistics highlight the critical need for robust IT support and cybersecurity platform your business can scale with. IT PROTECT is a comprehensive IT support and cybersecurity platform designed to create a smooth and secure environment that your business can scale with.

 

 

The Right IT Partner

Choosing the right IT partner is crucial for your small businesses. The ideal IT provider offers expertise in various areas, ensuring that your business's technology infrastructure is secure, efficient, up-to-date, and running smoothly. Here are key areas where a reliable IT provider can assist:

  1. Cybersecurity: Protecting your business from cyber threats through proactive monitoring, threat detection, and response.
  2. Network Management: Ensuring your network is stable, secure, and optimized for performance.
  3. Help Desk Support: Providing timely assistance for technical issues to minimize downtime.
  4. Strategic IT Planning: Developing a roadmap for your IT infrastructure that aligns with your business goals.
  5. Compliance: Ensuring your business meets industry-specific regulations and standards.

 

IT PROTECT

Managing your technology and protecting your business is a tall order. Failure to modernize, optimize, and secure your IT infrastructure in today's digital landscape could leave your business extremely vulnerable.

IT PROTECT is a comprehensive IT support and cybersecurity platform tailored for small and medium sized businesses. It offers your business a proactive managed IT solution, empowering you to save money, increase efficiencies, promote growth, and protect your business from all the various threats. All at the convenience of a predictable monthly fee.

Relationship. Expertise. Education.

We prioritize client relationships, provide technical expertise, and educate our clients to help protect themselves while using technology to create a secure and well managed IT environment. 

Our proactive strategy is designed to position your company to be resilient at every layer of technology. Whether it's the cloud, internal infrastructure, or your employees, IT PROTECT provides the IT support you need and the global security shield you must have to protect your entire organization.

Proactive. Predictable. Cost effective.

Get access to experts and resources traditionally out of reach. Resources like a Chief Information Officer, Chief Information Security Officer, Network Engineers and more. Sourcing these resources yourself would cost over $900,000 annually. IT PROTECT includes these resources working for your business a fraction of the cost.

Alleviate the burden of trying to figure out all the technologies yourself. Our multi-layered, security-first strategy allows us to completely secure your environment with our fully managed SOC+ cybersecurity platform 24/7/365. 

IT PROTECT creates a smooth and secure IT environment for your business through these core areas: 
IT SupportInfrastructure ManagementStrategic Planning, & Cybersecurity.

 

IT PROTECT continues to be the most comprehensive IT support & cybersecurity platform available for small and medium sized businesses. The platform includes the following:

IT Help Desk Support. Our U.S. based team are trained to look at the larger picture to solve problems instead of just the symptoms. Our goal is to provide a professional, friendly, and prompt service that will make your staff excited to contact us. Everyone in your organization will have a dedicated support portal they can easily access via our system agent on the desktop toolbar.

Managed Detection & Response (MDR). Our MDR service continuously monitors your environment for potential threats, providing real-time detection and response. This proactive approach helps mitigate risks before they can impact your business or move laterally to other devices. 

Endpoint Detection & Response (EDR). EDR provides advanced security for your endpoints. This solution detects and responds automatically using AI and behavior analysis to counter threats targeting your critical assets.

Automated Patch Management. While security in depth is key, the vast majority of cyber threats can be prevented by keeping your systems up to date. Configuring an automated patching solution is also key in preventing attacks. 

Advanced Email Security. Our advanced email security solution will filter our spam and unwanted emails to your inboxes. It allows employees to report malicious emails, and when they do it'll remove that email from everyone else's inbox. Then it'll prevent that email from being delivered in the future. 

Fully Managed SOC+. Cloud attacks are 10-to-1 vs attacks on endpoints. Our Security Operations Center (SOC) operates 24/7/365, providing continuous monitoring and threat intelligence to your endpoints AND your Microsoft 365 & Google Workspace environments to keep your business safe from cyber threats from multiple angles. 

Privilege Access Management. When you log into your machine, running as a standard user is paramount to preventing threats. But when you need to install software updates, our privilege access management solution can approve those in real so you'll never miss a beat.

Dark Web Monitoring. IT PROTECT monitors the dark web for any mentions of your business, ensuring that compromised data is identified and addressed promptly to prevent further damage.

Network Management. We offer comprehensive network management solutions to ensure your network is secure, reliable, and optimized for performance, minimizing downtime and enhancing productivity.

Strategic IT Planning. Your dedicated CIO works with you to develop a strategic IT plan that aligns with your business goals, ensuring that your technology infrastructure supports your growth and success.

Cybersecurity Awareness Training. Educating your employees about cybersecurity best practices is crucial. Our training programs help your team recognize and respond to potential threats. Turning your employees from a risk to an asset for your business.

Password Management. Implementing a password management solution ensures that your business uses strong, unique passwords, reducing the risk of unauthorized access.

Cybersecurity Risk Assessments. IT PROTECT conducts thorough risk assessments to identify vulnerabilities in your IT infrastructure, providing recommendations to enhance your security posture.

 


Cyber threats have changed.
Shouldn't your security strategy?

The costs of a major cyber incident to your business is roughly 100 times more expensive then it costs to help prevent it.  

A breach or compromise to your business is complex and expensive, but avoidable. By securing your data and modernizing your IT, you can drive growth, enhance efficiencies, reduce IT costs, and improve your bottom line all while protecting your data. A win-win situation.


 

Value to Your Business

IT PROTECT provides numerous benefits to your business, but here are just a few:

  1. Better sleep. Having technical support you don't have to pay extra for, enterprise level security for your entire business, a scalable IT solution that will grow with you, and a BCDR solution in place backing up your company data should make for a better nights rest knowing your business is in good hands.
  2. A cybersecurity platform with real professionals guarding your systems. Fully managed SOC teams have traditionally been out of reach for SMBs. With IT PROTECT you're getting an enterprise platform designed with you in mind.
  3. Enhanced Productivity and Efficiency: With optimized IT systems and reduced downtime, your entire company can work more efficiently and productively.
  4. Scalability: Strategic IT planning helps your business scale its technology infrastructure as you grow.
  5. A much cleaner inbox. Removing and preventing spam or malicious emails from your organizations inboxes drastically lowers the probability that someone will accidentally click or respond to threat actors.
  6. Employees that are trained to spot cyber threats. We give the extra touch in training your employees, turning them from a liability to an asset for your business. The more they understand about the threats they face, the better they'll be at protecting your data.
  7. Proactive security, monitoring, & alerting 24/7/365. We stay on top of your devices and your environments so that you can focus on operations and scaling as your business grows. 
  8. Technical researcher is no longer in your job description. Getting technical experts to manage your environments without having to build your own team internally will not only save you money, but also give you peace of mind that you're able to utilize them wherever your business takes you.
  9. Predictable Costs: Our model is a fixed monthly fee, enabling organizations to budget effectively and avoid unexpected IT expenses.
  10. Responding to cyber threats on your behalf. If your environment or devices are being targeted by something that was clicked or downloaded, our platform and experts can lock that machine down before the issue spreads to other devices or to your cloud environments. 


See how we have enhanced and leveled up our clients security postures and provided a platform that will scale with them as they grow. Check out our Client Stores.

 

Cost Savings

Investing in a comprehensive IT support and cybersecurity platform like IT PROTECT can lead to significant cost savings for small businesses while they instantly enhance their business on multiple levels. By outsourcing your IT needs, you avoid the expenses associated with hiring and training in-house IT staff. Most in-house IT staff don't have access to enterprise tools and security.

Additionally, proactive monitoring and maintenance reduce the likelihood of costly downtime and cyber incidents. Time saved by not having to research and implement technology solutions yourself can be redirected towards growing your business. IT PROTECT offers a cost-effective way to ensure your business's IT infrastructure is robust, secure, and aligned with your goals.

 

If you're ready to take control and secure your business data, reach out for a chat. IT PROTECT can provide the IT support you need and the critical security your business must have.

 

Cloud Matrix IT™ is a managed IT and technology consulting firm who specializes in providing proactive IT management to small and medium-sized businesses. IT PROTECT is a comprehensive IT Support and Cybersecurity platform that helps your business save time, reduce costs, and stay protected with our fully managed 24/7/365 SOC+ cybersecurity platform. Yes, even weekends and holidays.